Processing Time:

• Customised or made-to-order items may require additional processing time.

• Orders are typically processed within 13-15 business days after payment confirmation.

Shipping Methods:

• We offer a variety of shipping options based on your location and urgency, including standard and expedited shipping.

• Shipping costs and delivery times will be calculated at checkout based on your chosen shipping method and delivery address.

Shipping Destinations:

• We currently ship to addresses within the United Kingdom and select international destinations. For international orders, please note that customs duties and taxes may apply and are the responsibility of the customer.

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the delivery status of your package.

Returns and Exchanges Policy:

Return Eligibility:

• We accept returns and exchanges within 30 days of the delivery date.

• To be eligible for a return or exchange, the item must be unused, in its original condition, and accompanied by the original receipt or proof of purchase.

How to Initiate a Return or Exchange:

• Contact Customer Support: Please email our customer support team at fridaythefourthstudios@gmail.com with your order number and the reason for the return or exchange.

• Return Authorisation: Once your request is approved, we will provide you with a return authorisation and instructions on how to return the item.

Refund or Exchange Process:

• Refunds: Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original method of payment.

• Exchanges: If you are exchanging an item, the replacement will be shipped once the original item is received and inspected.

Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to our error.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 24 hours of receiving the product. We will arrange for a replacement or issue a refund, shipping costs not included.

Contact Us:

If you have any questions or concerns about our shipping and returns policy, please feel free to contact our customer support team at fridaythefourthstudios@gmail.com during our business hours (Monday to Friday, 9:00 AM - 5:00 PM GMT).

Thank you for shopping with Friday the Fourth - where creativity meets craftsmanship. We appreciate your business!

Note: This shipping and returns policy is subject to change without prior notice. Please refer to this page for the most up-to-date information before making a purchase.